Versatile and dynamic professional with a proven track record in customer service and problem-solving skills, honed across roles from Sales Associate at AutoZone to Computer Technician at EMPA. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional teamwork and technical acumen. Achieved significant improvements in client service and inventory control, fostering loyalty and operational efficiency.
Costumers satisfaction
Sales ,inventory
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Help new employees with their training
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Linked computers to network and peripheral equipment.
Performed troubleshooting to correct computer hardware and software malfunctions.
Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
Enhanced system performance by conducting regular software and hardware updates.