Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Samantha Perez

Louisville,KY

Summary

Versatile and dynamic professional with a proven track record in customer service and problem-solving skills, honed across roles from Sales Associate at AutoZone to Computer Technician at EMPA. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional teamwork and technical acumen. Achieved significant improvements in client service and inventory control, fostering loyalty and operational efficiency.

Overview

4
4
years of professional experience

Work History

Sales Associate

AutoZone
05.2024 - Current

Costumers satisfaction

Sales ,inventory

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.


Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.


Built relationships with customers to encourage repeat business.


Managed returns, exchanges and refunds in accordance with store policy.


Maintained calm demeanor and professionally managed issues in busy, high-stress situations

Help new employees with their training

.

Food Sales Associate

Family Business
08.2023 - 02.2024
  • Increased customer satisfaction by providing personalized food recommendations and attentive service.
  • Established rapport with repeat customers, fostering loyalty through excellent service and engagement efforts.
  • Utilized cross-selling techniques when appropriate to introduce complementary products to customers'' existing purchases, enhancing overall satisfaction and value perception.
  • Traveled across territory to connect with established and prospective customers.

Physical Education Technician

INDER
09.2020 - 12.2023
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Employed effective classroom management strategies minimizing disruptions ensuring an optimal learning environment for all students present.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Maintained safety and security by overseeing students in recess environments.

Computer Technician

EMPA
09.2022 - 04.2023

Linked computers to network and peripheral equipment.

Performed troubleshooting to correct computer hardware and software malfunctions.

Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.

Enhanced system performance by conducting regular software and hardware updates.

Education

English Course - English Language

Loyola
Camagüey,Cuba
02.2024

High School Diploma - Sport Science

Ines Luaces
Camagüey,Cuba
11.2022

Massage Therapy - Massage

FMC
Camagüey,Cuba
12.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Flexible schedule
  • Stocking and receiving
  • Client service
  • Product sales
  • Inventory control
  • Self-checkout assistance
  • Merchandising

Timeline

Sales Associate

AutoZone
05.2024 - Current

Food Sales Associate

Family Business
08.2023 - 02.2024

Computer Technician

EMPA
09.2022 - 04.2023

Physical Education Technician

INDER
09.2020 - 12.2023

English Course - English Language

Loyola

High School Diploma - Sport Science

Ines Luaces

Massage Therapy - Massage

FMC
Samantha Perez