Samantha Phillips

• Traveled to site until April 2024
• Insurance filing and Dental Exchange
• Approved regular payroll submissions for employees.
• Helping doctor with any task needed
• Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
• Currently only remotely doing payroll.

• Lead assistant from 2020-2022
• Office manager form 2022-2024
• Lead assisting skilled in radiology, instrument and it's use, four handed assisting, collecting data from patient in regards to health
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.

Making sure patients had a scheduled appointment for any orders the doctor had given

• Contributed to the positive work environment by providing support to colleagues when needed in various tasks or projects.
• Collecting payments
• Organizing of charts
• Some knowledge doing EEG testing
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers. Managed approximately over 50 calls and faxes daily.
• Scheduled appointments and conducted follow-up calls to clients.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Answered multi-line phone system and enthusiastically greeted callers

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Explained treatment procedures and instructed patients on home care guidelines.