Samantha Pinilla
Doral
Summary
Dedicated server with exceptional customer service skills, adept at enhancing guest experiences through effective problem-solving and team collaboration.
Dedicated server known for exceptional customer service and guest engagement. Proven ability in cash handling and team collaboration, ensuring guest satisfaction and seamless dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Whiskylucan
Miami, FL
04.2026 - Current
- Greeted guests and provided friendly, professional customer service.
- Took food and beverage orders accurately and efficiently.
- Served meals and drinks while ensuring customer satisfaction.
- Handled cash, credit card, and other payment transactions.
- Maintained clean and organized dining areas throughout each shift.
- Worked closely with kitchen staff and coworkers to provide fast and efficient service.
- Resolved customer questions and concerns in a professional manner.
- Balanced multiple tables in a fast-paced restaurant environment while providing excellent service.
Children’s Party Attendant
Switch Doral
Doral, FL
04.2024 - 03.2026
- Supervised and cared for children during birthday parties in a safe and fun environment.
- Greeted families and guests upon arrival and checked them in.
- Verified that all waivers were completed before children entered the activity area.
- Issued wristbands to participants and ensured proper entry procedures were followed.
- Assisted with party activities and helped create a positive experience for children and their families.
- Maintained a safe, organized, and child-friendly environment throughout each event.
- Worked closely with children of different ages while ensuring their safety and well-being at all times.
Education
High School Diploma -
Downtown Doral Upper School
Doral, FL06.2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Team collaboration
- Allergy awareness
- Beverage preparation
- Problem-solving
- Cool under pressure
- Effective problem solving
- Exceptional communication
- Team player mindset
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
Whiskylucan
04.2026 - Current
Children’s Party Attendant
Switch Doral
04.2024 - 03.2026
High School Diploma -
Downtown Doral Upper School
About me
I am an 18-year-old student looking for a part-time job that allows me to balance my work schedule with my school responsibilities. I am a responsible, hardworking, and friendly person with experience working in customer service and children’s environments. I enjoy helping others, learning new skills, and being part of a team. I am looking for an opportunity where I can continue growing professionally while gaining more experience.