Samantha Ramirez
Phoenix,AZ
Summary
Proactive Server and Retail Associate with experience in managing high-volume environments and ensuring exceptional customer service. Demonstrated success in inventory management, team collaboration, and resolving customer concerns effectively. Known for strong work ethic, attention to detail, and effective communication skills, seeking to leverage expertise for career advancement.
Overview
3
3
years of professional experience
Work History
Server
La Siena Retirement Home
09.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Retail Associate
Savers Thrift Store
08.2022 - 08.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
Carhop Server
Sonics Drive In
04.2021 - 09.2021
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
Education
SouthWest Academy
4018 N 67th Ave 08.2024 - 12 2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Time Management
- Reliable and Responsible
- Multitasking Abilities
- Effective Communication
- Transactions and Cash Handling
- Guest Engagement
Languages
Spanish
Professional Working
Timeline
SouthWest Academy
08.2024 - 12 2024
Server
La Siena Retirement Home
09.2023 - 11.2023
Retail Associate
Savers Thrift Store
08.2022 - 08.2023
Carhop Server
Sonics Drive In
04.2021 - 09.2021
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