Samantha Roa
Crab N Spice
Panorama City,CA
3
Languages
3
years of professional experience
Dependable server and food service worker with experience in guest engagement, menu recommendations, and timely order delivery. Skilled in POS systems, team collaboration, and resolving guest concerns to support positive dining experiences. Able to manage multiple tables and peak-hour demands while maintaining food safety and service standards.
Work History
Server
5 Months- Presented menu recommendations and described seafood boils, spice levels, and daily specials to guide guest selections.
- Took accurate food and beverage orders using POS systems and coordinated timely communication with kitchen staff.
- Delivered meals promptly while verifying order accuracy, presentation standards, and guest requests.
- Resolved guest concerns professionally, ensuring positive dining experiences and repeat service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Bussed and reset tables to keep dining room and work areas clean.
Food Service Worker
2 Years 3 Months- Promptly served customers while maintaining accurate order handling and dining area cleanliness.
- Supported team members with counter service, takeaway orders, and guest inquiries
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Education
Associate of Arts - Liberal Studies
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Menu memorization
Safe food handling
Team collaboration
Order accuracy
Food safety practices
Food sales and promotion
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Bisaya
Native or Bilingual
Timeline
Server
Crab N Spice
05.2026 - CurrentRead More
Food Service Worker
Chowking Food Corporation
02.2024 - 05.2026Read More
Los Angeles Pierce College
Associate of Arts from Liberal Studies
Read More