Samantha Robertson
Buffalo,New York
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
Depew, NY
10.2021 - 12.2023
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Maintained cleanliness standards throughout the store area.
- Assisted with returns, exchanges, and refunds following company policy.
- Promoted a high level of guest satisfaction through genuine, enthusiastic, and friendly interactions.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Greeted customers and assisted in ensuring a positive shopping experience.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
West Seneca East Senior High School
West Seneca, NY06-2023
Occupational Therapy
D'Youville College
Buffalo, NYSkills
- Complaint Handling
- Stress Tolerance
- Guest Relations
- Customer Service
- Cash Handling Experience
- Detail Oriented
Timeline
Guest Advocate
Target
10.2021 - 12.2023
High School Diploma -
West Seneca East Senior High School
Occupational Therapy
D'Youville College
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