Samantha Salome
Jacksonville,NC
Summary
Dynamic and dedicated server with a strong work ethic, honed at Olive Garden, excelling in guest engagement and order accuracy. Proven ability to enhance customer satisfaction through exceptional service and effective teamwork, while maintaining cleanliness standards and safe food handling practices. Committed to delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
10.2024 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Crew Member
Honey Dew Donuts
06.2024 - 12.2024
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
Jersey Mike's Subs
07.2023 - 12.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Dunkin' Donuts
12.2022 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Innovation Academy Charter School
Tyngsboro, MASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Order accuracy
- Supply restocking
Timeline
Server
Olive Garden
10.2024 - 08.2025
Crew Member
Honey Dew Donuts
06.2024 - 12.2024
Crew Member
Jersey Mike's Subs
07.2023 - 12.2023
Crew Member
Dunkin' Donuts
12.2022 - 11.2023
Innovation Academy Charter School
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