Samantha Schwalm
Chicago,IL
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
20
20
years of professional experience
Work History
Sales Associate
Gretchen Scott Designs
09.2017 - Current
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Private Chef
Paris Kabat Catering
09.2005 - Current
- Worked closely with clients regarding their nutritional goals and implemented meal plans accordingly.
- Prepared high-quality meals for clients with diverse palates, emphasizing the use of fresh, local ingredients.
- Upheld confidentiality agreements with high-profile clientele while providing discrete personal chef services in various settings.
- Enhanced client satisfaction by creating customized menus tailored to individual dietary needs and preferences.
- Provided exceptional private catering services for special events, creating memorable dining experiences for guests.
- Collaborated with other household staff to provide seamless services for clients, fostering a positive work environment.
- Shopped for ingredients.
- Created customized meal plans based on client dietary restrictions and preferences.
- Provided easy-to-read cooking preparation instructions for clients.
- Safely packaged and labeled each individual meal.
- Increased repeat business through consistently providing exceptional services that exceeded client expectations.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Met with client and discussed preferred meals, dietary restrictions and food allergies.
- Modified recipes to suit preferences and dietary restrictions of household.
Education
Associate of Applied Science - Le Cordon Bleu Culinary
The Cooking & Hospitality Institute of Chicago
Chicago, IL04-2003
Bachelor of Arts - Early Childhood Education
Lourdes College
Sylvania, OH05-1999
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Relationship building
- Complex Problem-solving
- Strategic planning
- Client account management
- Energetic self-starter
Accomplishments
I have run my own catering business for almost 20 years. Where I have maintained and developed new clients though out the years. Through Gretchen Scott Designs I helped to set up, breakdown booth for various trade shows in chicago and Florida. I also, helped to with client relationships within the Midwest, and to develop new clientele at the various trade shows.
Languages
English
Native or Bilingual
Interests
- Cooking
- Learning new cooking techniques and expanding my culinary skills
- Being with my husband and 2 children
- Travel
- Fundraising Events
- Volunteer Work
- Enjoy being active for overall physical and mental well-being
Timeline
Sales Associate
Gretchen Scott Designs
09.2017 - Current
Private Chef
Paris Kabat Catering
09.2005 - Current
Associate of Applied Science - Le Cordon Bleu Culinary
The Cooking & Hospitality Institute of Chicago
Bachelor of Arts - Early Childhood Education
Lourdes College
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