Samantha Spies
Yorktown Heights,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to expand my knowledge and passion for patient care through hands-on experience. Seeking an opportunity that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Northwell Health
06.2023 - Current
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Rising Senior
Westchester Medical Center
06.2024 - 08.2024
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Documented patient information and care activities in electronic health record.
Cashier
DeCicco Family Markets
09.2020 - 02.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Nursing
University of Delaware
Newark, DE05.2025
High School Diploma -
Lakeland Senior High School
Shrub Oak, NY06.2021
Skills
- Multitasking and Organization
- Professionalism
- Attention to detail
- Adaptability
- Problem Solving
- Interpersonal Skills
Timeline
Rising Senior
Westchester Medical Center
06.2024 - 08.2024
Patient Access Representative
Northwell Health
06.2023 - Current
Cashier
DeCicco Family Markets
09.2020 - 02.2023
Nursing
University of Delaware
High School Diploma -
Lakeland Senior High School
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