Samantha Stolzenfeld
Macomb,MI
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager in Charge
Taco Bell
08.2025 - Current
- Counted tills.
- Provided exceptional customer service, addressed concerns, and resolved conflictions.
- Mentored staff on operational procedures and customer service techniques.
- Delegated tasks to crew members.
Preschool Teacher's Assistant
Lil Graduates Daycare
05.2025 - 07.2025
- Assisted the leading teacher in implementing lesson plans.
- Maintaining a fun and educational environment.
- Assisting other teachers in leading various age groups.
Shift Manager
Wingstop
05.2023 - 04.2025
- Managed operations and customer service.
- Resolved customer issues and made key decisions.
- Delegated duties to crew members.
- Operated and managed registers.
- Counted tills.
- Prepared and cooked food, while maintaining a clean restaurant.
Customer Service Representative
Dream Dinners - Customer Service
01.2022 - 03.2023
- Followed detailed scripts for customer interactions.
- Traveled as needed for work.
- Hosted private customer events.
- Prepared and packaged food.
Scare Actor
Canterbury Village
09.2021 - 10.2021
- Adapted scripts to improve engagement.
- Created a fun and welcoming atmosphere.
Education
High School Diploma -
Utica High School
Utica, MI06-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Relationship building
Certification
CPR and First Aid for infants, children, and adults.
Timeline
Manager in Charge
Taco Bell
08.2025 - Current
Preschool Teacher's Assistant
Lil Graduates Daycare
05.2025 - 07.2025
Shift Manager
Wingstop
05.2023 - 04.2025
Customer Service Representative
Dream Dinners - Customer Service
01.2022 - 03.2023
Scare Actor
Canterbury Village
09.2021 - 10.2021
High School Diploma -
Utica High School