Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Sutter

Jersey City,NJ

Summary

Professional with hospitality experience, ready to make impact in guest services. Proven ability to enhance guest satisfaction through effective communication, problem-solving, and organizational skills. Strong focus on team collaboration and adaptability ensures seamless operations and positive guest experiences. Reliable and attentive, excelling in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Sales Associate

Spices & Tease
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about the benefits of the spices and teas that we offer, as well as merchandise care.

Party Server

Dave & Buster's
08.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelor of Arts - Digital Media And TV Production

Montclair State University
05-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Verbal/written communication
  • Customer needs assessment

Languages

French
Native or Bilingual
Spanish
Elementary

Timeline

Sales Associate

Spices & Tease
10.2023 - Current

Party Server

Dave & Buster's
08.2021 - Current

Bachelor of Arts - Digital Media And TV Production

Montclair State University

Similar Profiles

CREATE PROFILE