Samantha Sutton
Dallas,TX
Summary
Dedicated and versatile professional with a diverse background in restaurants, retail, sales, and customer service. Thrives in fast-paced environments, demonstrating strong communication, time management, and organizational skills. Proven ability to build client relationships, solve problems, and balance priorities. Excels in managing customer interactions, handling transactions, and supporting small business operations. Recognized for leadership, patience, and community involvement, with additional strengths in entrepreneurship and adaptability.
Overview
3
3
years of professional experience
Work History
Sales Associate
Aggieland Outfitters
07.2024 - Current
- Helped customers locate products and checked store systems for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Built customer loyalty and retention by delivering excellent shopping experiences.
In-Home Nanny
The Runnells
05.2023 - 08.2024
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Assisted with light housekeeping duties as well as running errands.
- Assisted in developing motor skills through engaging physical activities tailored to each child''s abilities.
- Aided in cognitive development by incorporating educational games and activities into daily routines.
Pool Side Server
Royal Oaks
06.2023 - 11.2023
- Enhanced customer satisfaction by providing timely and attentive poolside service.
- Maintained clean and safe work environment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Front Desk
Wildcat Cleaners
02.2023 - 11.2023
- Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Assisted guests with special requests, ensuring a personalized and memorable stay.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
Food Server
Bellagreen
03.2022 - 11.2023
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
High school - Dual Credit Courses, AP Courses
Lake Highlands High school
Dallas, TX05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Outgoing Personality
- Flexible Schedule
- Sales expertise
Timeline
Sales Associate
Aggieland Outfitters
07.2024 - Current
Pool Side Server
Royal Oaks
06.2023 - 11.2023
In-Home Nanny
The Runnells
05.2023 - 08.2024
Front Desk
Wildcat Cleaners
02.2023 - 11.2023
Food Server
Bellagreen
03.2022 - 11.2023
High school - Dual Credit Courses, AP Courses
Lake Highlands High school
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