Samantha Wahl
Bear,DE
Summary
Driven manager with a proven track record at Burger King, adept in enhancing customer satisfaction and resolving staff conflicts. Skilled in team leadership and complex problem-solving, I excel in staff training and development, ensuring high-quality service delivery. Leveraged marketing and budget control skills to significantly improve business performance, demonstrating exceptional organizational abilities and a positive attitude.
Overview
5
5
years of professional experience
Work History
Manager
Burger King
06.2022 - 10.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Intake Coordinator
Talk With Twila Ministries LLC
08.2017 - 02.2020
Education
Business
William Penn High School
New Castle, DESkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Marketing
- Budget Control
- Customer Service
- Decision-Making
- Positive Attitude
- Attention to Detail
- Multitasking
- Problem-Solving
- Excellent Communication
- Organizational Skills
- Team Development
- Hiring and Training
Timeline
Manager
Burger King
06.2022 - 10.2022
Intake Coordinator
Talk With Twila Ministries LLC
08.2017 - 02.2020
Business
William Penn High School