SAMANTHA WANG
Summary
With a proven track record at Dr Daniel Kao & Dr Ma Pain Management, I excel in optimizing billing processes and enhancing patient account management through meticulous audit support and document review. My expertise in HIPAA compliance and ability to foster customer engagement have significantly improved operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Billing Coordinator
Dr Daniel Kao & Dr Ma Pain Management
- Current
- Completed appeals of denied claims on patient bills.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Optimized billing processes by implementing efficient invoicing and payment tracking systems.
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
- Organized accounts for financial audits and supported audit process.
Medical Assistant
Dr Daniel Kao& Dr Ma Pain Management
New York, NY
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Scribe
Dr Daniel Kao & Dr Ma Pain Management
New York, NY
- Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Billing Coordinator
Dr Elizabeth E JONES CARDIOLOGIST
New York, NY
03.2022 - 10.2022
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Referred past due payments to collections department.
Marketing Strategy Analyst
AISAN GLOBAL TRADE INC
NEW YORK
02.2021 - 02.2022
- Managed trade show presence effectively, maximizing brand exposure at industry events while staying within budget constraints.
- Designed impactful visual content for both print and digital marketing materials, increasing overall engagement levels among target audiences.
Marketing Coordinator
Riot Games
Santa Monica, CA
06.2017 - 12.2020
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
Event Planner Associate
4AM PROMOTION GROUP
New York, NY
02.2016 - 04.2017
- Led a team of event staff, providing clear direction and support throughout the planning process.
- Fostered strong relationships with clients, consistently exceeding their expectations and securing repeat business.
- Developed creative concepts for various events, resulting in unique and engaging experiences.
- Streamlined communication with clients and vendors, ensuring smooth event coordination.
- Designed visually appealing promotional materials for various types of events.
- Negotiated contracts with vendors to secure competitive pricing and optimal services for events.
Education
MBA - MANAGEMENT
Cornell University
New York, NY12.2024
Master of Science - MARKETING
PACE UNIVERSITY
NEW YORK 04.2016
BBA - BUSINESS
BOISE STATE UNIVERSITY
Boise, ID09.2013
Skills
Audit Support
Document Review
Invoicing expertise
Audits understanding
Invoice Processing
Insurance Verification
Medical Provider Enrollment
Billing systems and software
Customer Engagement
HIPAA Compliance
Patient account management
Medical coding knowledge
Auditing proficiency
EMR / EHR
Medical Charting
Proficient in MDLAND
Worker's Compensation Medical Claims
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Portuguese
Limited Working
Timeline
Billing Coordinator
Dr Elizabeth E JONES CARDIOLOGIST
03.2022 - 10.2022
Marketing Strategy Analyst
AISAN GLOBAL TRADE INC
02.2021 - 02.2022
Marketing Coordinator
Riot Games
06.2017 - 12.2020
Event Planner Associate
4AM PROMOTION GROUP
02.2016 - 04.2017
Billing Coordinator
Dr Daniel Kao & Dr Ma Pain Management
- Current
Medical Assistant
Dr Daniel Kao& Dr Ma Pain Management
Medical Scribe
Dr Daniel Kao & Dr Ma Pain Management
- Current
MBA - MANAGEMENT
Cornell University
Master of Science - MARKETING
PACE UNIVERSITY
BBA - BUSINESS
BOISE STATE UNIVERSITY