Samantha Wassen
Antigo
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Lakeside Pharmacy
07.2023 - Current
- Retail technician, entering prescriptions as they come from ER, clinics
- Enter transfers and over the phone prescriptions as well from pharmacists
- Enter any discharge medications for patients
- Know how to trouble shoot rejection claims for RX’s
- Call insurance or doctor office when issues arise with RX’s
- Also, fill medications, bag and put away RX’s
- Give out RX’s as patients come to the window for pick up
- Help patients at drop off window with RX drop off, refills or questions
- Answer the phones for any patient questions or for RX call ins
- Help with any prior authorizations as they come up
- Fill Parata medication robot with medications as it gets low
- Know how to fix technical issues with Parata robot when arise
- Put medications away from daily order
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
- Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety regulations.
- Trained new pharmacy technicians in proper procedures, policies, and best practices to enhance their job performance and ensure consistency across the team.
Inpatient Pharmacy Technician
Aspirus Langlade Hospital
08.2010 - 06.2023
- Fill multiple medication dispensing devices throughout hospital and clinic
- Prepare and make IV medications and chemotherapy IV medications
- Compound and unit dose oral medications
- Use Microsoft Word and Excel
- Use patient electronic management system EPIC
- Used 340B Macro Helix
- Barcode scanning
- Often do heavy lifting
- Work with other technicians and pharmacists as a team on a daily basis
- Interact with other departments, visitors and patients, in person and on the phone
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Supported the training of new pharmacy technicians to enhance team performance and improve workflow efficiency.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Increased patient safety through proper labeling, packaging, and storage of medications.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead for 2 pharmacies.
Human Resources Work Co-Op Student/Assistant
Aspirus Langlade Hospital
08.2008 - 08.2010
- Filled out paperwork pertaining to potential job applicants and then filed appropriately
- Filed current and past employee paperwork
- Scanned, faxed and made copies
- Created letters and envelopes
- Made all employee name badges
- Worked on policies and rewriting them
- Used Microsoft Word and Excel
- Created an organized filing system
- Multiple projects for Administration, helped organize company picnic
- Interacted with employees and Administration daily
- Worked in team environment to maintain high levels of productivity.
- Demonstrated adaptability by quickly mastering new software tools and technologies as required for various assignments.
- Shadowed personnel, learning safe and effective operation of systems.
- Gained hands-on experience in relevant industry practices through internship opportunities, applying learned concepts to real-world scenarios.
- Achieved strong academic performance consistently throughout the program duration, reflecting an unwavering commitment to learning excellence.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
High School Diploma -
Antgo High School
Antigo, WI06-2010
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Customer service
- Attention to detail
- Inventory management
Accomplishments
- Trained 6 new pharmacy technicians on pharmacy policies, procedures and best practices and compounding IV's. Became Lead Technician for New Hires.
- Collaborated with team of 6 in the development of Clinic Drug Project.
- Achieved proper drug levels through effectively helping with min/max levels project.
Timeline
Pharmacy Technician
Lakeside Pharmacy
07.2023 - Current
Inpatient Pharmacy Technician
Aspirus Langlade Hospital
08.2010 - 06.2023
Human Resources Work Co-Op Student/Assistant
Aspirus Langlade Hospital
08.2008 - 08.2010
High School Diploma -
Antgo High School
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