SAMANTHA WHITTAKER
Nashville,TN
Summary
Skilled professional with 10+ years of experience dedicated to optimizing productivity, exceptional interpersonal communication, and managing highly sensitive documents and accounts. Proven to be a dependable and motivated candidate successful at managing multiple priorities while being able to quickly and effectively utilize critical and creative thinking skills to problem-solve. Committed to providing the highest quality of customer and client services to efficiently exceed goals.
Overview
10
10
years of professional experience
Work History
Escrow Assistant
Lennar Title, Inc
Nashville, TN
09.2024 - 01.2025
- Prepared and reviewed escrow documents, including settlement statements, title reports, and closing disclosures
- Communicated with clients, agents, and lenders to gather necessary information, resolve issues, and ensure compliance with escrow procedures
- Supported escrow officers by organizing and maintaining escrow files, both physical and digital, ensuring proper documentation and compliance
Contracts Administrator / Accounts Receivables
Civil Constructors, LLC
Franklin, TN
01.2018 - 08.2024
- Teamed with project managers, subcontractors and suppliers to design and execute contracts
- Review, approve, update and track all time sensitive documents
- Maintained organized records of all active and completed contracts
- Facilitated communication between contractors, project managers, and other internal departments
- Maintained accurate records of customer account balances subcontractor payment submittals and reports
- Responsible for daily bank check deposits and process billings from the general contractor to the correlating project
- Completed daily transactions with full verifications, accurate calculations and timely postings
Director of Payroll
Civil Constructors, LLC
Franklin, TN
10.2014 - 01.2018
- Processed and issued 300+ employee paychecks and statements of earnings
- Managed year-end processes such as generating tax forms for employees
- Calculated garnishments, child support payments, or other legally mandated deductions from employee wages
- Maintained payroll accuracy and employee satisfaction by resolving queries
- Conducted regular audits of payroll data to identify discrepancies and make necessary adjustments
Education
Title Insurance Producer License -
TNLTA
Nashville, TNCosmetology License -
PAUL MITCHELL
Nashville, TN12.2011
Diploma -
CENTENNIAL HIGH SCHOOL
Franklin, TN05.2009
Skills
- Notary public certification
- Microsoft Office
- Softpro
- Salesforce
- Vista Viewpoint
- Attention to Detail/Quality Assurance
- File management
- Conflict Resolution
- Excellent Verbal/Written
- Adaptability/Multitasking
- Critical Thinking
- Professional customer service
Timeline
Escrow Assistant
Lennar Title, Inc
09.2024 - 01.2025
Contracts Administrator / Accounts Receivables
Civil Constructors, LLC
01.2018 - 08.2024
Director of Payroll
Civil Constructors, LLC
10.2014 - 01.2018
Title Insurance Producer License -
TNLTA
Cosmetology License -
PAUL MITCHELL
Diploma -
CENTENNIAL HIGH SCHOOL