Summary
Overview
Work History
Education
Skills
Timeline
Server

Samantha Wilcox

San Diego,CA

Summary

Friendly, courteous, hard worker with 20 years of experience in customer service. A relentless passion for hospitality, reputation for excellence, organized, adaptable and reliable.

Overview

21
21
years of professional experience

Work History

Server

Dennys Restaurant
San Diego, CA
04.2023 - Current
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
  • Managed multiple tables simultaneously, prioritizing tasks to maximize efficiency.

Cashier

Circle K
Chula Vista, CA
06.2024 - 02.2026
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted in stock management by restocking merchandise on shelves as needed.

Server

Black Angus
San Diego, CA
06.2015 - 02.2019
  • Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Assisted in managing dining area, maintaining cleanliness and organization during peak hours.

Server

Outback Steakhouse
San Diego, CA
08.2014 - 11.2015
  • Trained new servers on menu items, service standards, and operational procedures.
  • Implemented upselling techniques to enhance guest experience and increase sales volume.

Server

Cocos Bakery
San Diego, CA
05.2010 - 03.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Cashier

Lightnin Jacks BBQ
San Diego, CA
02.2005 - 06.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Madison High School
San Diego

Serve Safe Manager Certified
San Diego, CA

Skills

Strong work ethic

Exceptional customer service

Cash handling

Guest engagement

Customer service

Timeline

Cashier

Circle K
06.2024 - 02.2026

Server

Dennys Restaurant
04.2023 - Current

Server

Black Angus
06.2015 - 02.2019

Server

Outback Steakhouse
08.2014 - 11.2015

Server

Cocos Bakery
05.2010 - 03.2015

Cashier

Lightnin Jacks BBQ
02.2005 - 06.2010

High School Diploma -

Madison High School

Serve Safe Manager Certified
Samantha Wilcox