Samantha Williams
Sutter,CA
Summary
Accomplished Senior Field Service Technician with proven skills in troubleshooting, client communication, and team collaboration. Successfully managed service projects, enhancing customer satisfaction through effective problem-solving and support.
Overview
9
9
years of professional experience
Work History
Senior Field Service Technician
Aristocrat Technologies
Las Vegas, Nevada
11.2022 - Current
- Installed and maintained gaming machines at various client locations.
- Collaborated with team members to resolve service-related challenges.
- Communicate effectively with clients regarding project timelines, service timelines, and updates.
- Assisted in training new team members.
- Developed and maintained team spreadsheets.
Lead Emergency Registered Veterinary Technician
VCA Northpointe Veterinary Hospital
Yuba City, California
01.2021 - 09.2022
- Assisted veterinarians during examinations and surgical procedures.
- Monitored and recorded patient vital signs and medical histories.
- Maintained and submitted Controlled Substance Logs to the State of California.
- Assisted in developing and implementing new procedures and SOPs.
Technician Supervisor
VCA Mather Animal Medical Center
Mather, California
07.2017 - 01.2021
- Managed inventory of medical supplies, ensuring availability and organization at all times.
- Collaborated with team members to ensure efficient workflow in a fast-paced clinic environment.
- Lead Dental Technician.
- Assisted in training staff members.
Education
Bachelor of Science - Business Technology And Management
DeVry University
Sacramento, CA10-2022
Associate of Science - Veterinary Technology
Western Career College
Sacramento03-2006
Skills
- Troubleshooting and repair
- Client communication
- Inventory management
- Customer support
- Training and mentoring
- Problem solving
Timeline
Senior Field Service Technician
Aristocrat Technologies
11.2022 - Current
Lead Emergency Registered Veterinary Technician
VCA Northpointe Veterinary Hospital
01.2021 - 09.2022
Technician Supervisor
VCA Mather Animal Medical Center
07.2017 - 01.2021
Bachelor of Science - Business Technology And Management
DeVry University
Associate of Science - Veterinary Technology
Western Career College