Samantha York
Forest Lake,MN
Summary
Accomplished Manager with a proven track record at Green Lagoon Golf Course, enhancing customer satisfaction and employee productivity through expert team leadership and effective communication. Skilled in time management and complex problem-solving, consistently delivering high-quality service and entertainment experiences, exceeding client expectations. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager
Green Lagoon Golf Course
05.2023 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Entertainment Coordinator
Fun Lab
01.2023 - 05.2023
- Facilitated seamless transitions between acts during live events, minimizing downtime and maintaining a constant flow of entertainment.
- Organized auditions and casting calls for entertainers, maintaining an updated database of diverse talents available for future bookings.
- Provided detailed post-event reports analyzing entertainment performance metrics and identifying areas for improvement moving forward.
- Exceeded client expectations by consistently delivering high-quality entertainment experiences within established timelines and budgets.
Education
No Degree - Medical
Forest Lake Senior High School
Forest Lake, MN06.2025
No Degree - Emergency Medical Responder
Forest Lake Senior High School
Forest Lake, MN06.2025
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Certification
- EMR- Certified Emergency Medical Responder
- First Aid/CPR Certified
Timeline
Manager
Green Lagoon Golf Course
05.2023 - 08.2023
Entertainment Coordinator
Fun Lab
01.2023 - 05.2023
No Degree - Medical
Forest Lake Senior High School
No Degree - Emergency Medical Responder
Forest Lake Senior High School
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