Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Zaffery

Centerport,NY

Summary

Proven to excel in a fast-paced environment, I enhanced customer satisfaction at Purple Elephant by leveraging my strong multitasking abilities and interactive communication skills. Specializing in guest seating and reservation coordination, I significantly improved dining area efficiency. My blend of empathy and effective phone etiquette consistently ensured a welcoming atmosphere for all guests. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Hostess

Purple Elephant
08.2021 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Arts - Communication Disorders

Adelphi University
Garden City, NY
06.2027

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Interactive communication skills
  • Greeting guests
  • Payment Processing
  • Guest Seating
  • Dining area maintenance
  • Reservation coordination

Timeline

Hostess

Purple Elephant
08.2021 - 08.2023

Bachelor of Arts - Communication Disorders

Adelphi University
Samantha Zaffery