Samantha D Leon
Orange Cove
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Big 5 Sporting Goods
07.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
Packer
Trinity
09.2022 - 11.2022
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert picking and packing of shipments.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Protected materials for transport by correctly packaging products in boxes and crates.
Customer Service/ Stock
Ross Dress For Less / DDs Discount
11.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Orange Cove High School
Orange Cove, CA05.2017
Skills
- High-Volume Environments
- Staff Assignments
- Till Counting
- Lot Maintenance
- Retail Merchandising
- Performing Needs Assessments
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Big 5 Sporting Goods
07.2023 - Current
Packer
Trinity
09.2022 - 11.2022
Customer Service/ Stock
Ross Dress For Less / DDs Discount
11.2021 - 12.2021
High School Diploma -
Orange Cove High School
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