Summary
Overview
Work History
Education
Skills
Timeline
Server

Samantha Schaub

Traverse City,MI

Summary

Dynamic professional with a proven track record at Oakys Tavern, excelling in multitasking and exceptional customer service. Demonstrated ability to enhance guest experiences through effective team collaboration and strong work ethic. Skilled in cash handling and fostering warm customer relationships, significantly contributing to seamless service operations.

Overview

5
5
years of professional experience

Work History

Server

Oakys Tavern
12.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Nanny

Kristin Sullivan
05.2021 - 09.2023
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Manager's Assistant

Lillipad Marine
04.2021 - 08.2021
  • Maintained products, receiving and sending out customers orders.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Hostess

McGees M72
09.2020 - 04.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

Associates - Business Administration

Northwestern Community College
Traverse City, MI

Graduated -

West Senior High School
Traverse City, MI

Enrolled For Semester - Business Administration

Michigan State University
East Lansing, MI

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration

Timeline

Server

Oakys Tavern
12.2022 - Current

Nanny

Kristin Sullivan
05.2021 - 09.2023

Manager's Assistant

Lillipad Marine
04.2021 - 08.2021

Hostess

McGees M72
09.2020 - 04.2021

Associates - Business Administration

Northwestern Community College

Graduated -

West Senior High School

Enrolled For Semester - Business Administration

Michigan State University

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Samantha Schaub