Samara Apollon
TAMPA,FL
Summary
Highly-motivated employee with desire to take on new experiences. Strong work ethic, adaptability, and good interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Cocktail Server
Hard Rock Casino
2024.03 - Current
- Communicated with management to about details of special events and promotions.
- Verified alcohol availability for inventory purposes.
- Managed multiple guests/tables simultaneously while maintaining high-quality service.
- Monitored guest over consumption of alcohol or erratic behavior and notified staff as needed according to established guidelines.
- Recommended and served alcoholic/ nonalcoholic beverages to patrons during high-volume shifts.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Sever
Smokey Bones Bar & Fire Grill
2022.09 - 2024.02
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Attended team meetings to discuss new promotions, POS changes, updated ways of service.
Education
Associate of Arts -
Hillsborough Community College
Tampa, FL2024-05
Skills
- Order Management
- High-volume dining
- Point of Sale (POS) system operations
- Stress Tolerance
- Team Management
- Equipment procurement
- Organizational Skills
- Multitasking
- Teamwork and Collaboration
- Adaptability and Flexibility
- Task Prioritization
Timeline
Cocktail Server
Hard Rock Casino
2024.03 - Current
Sever
Smokey Bones Bar & Fire Grill
2022.09 - 2024.02
Associate of Arts -
Hillsborough Community College
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