Samara Bowers
Arcare
North Little Rock,AR
1
Certification
Dynamic Patient Care Coordinator with a proven track record at Arcare, excelling in patient relations and care planning. Leveraged critical thinking and organizational skills to enhance service delivery, streamline processes, and improve patient understanding of insurance options, resulting in increased patient satisfaction and optimized treatment outcomes.
Work History
Patient Care Coordinator
- Coordinated patient appointments and ensured timely communication between healthcare providers and patients.
- Managed patient records using electronic health record (EHR) systems to maintain accuracy and confidentiality.
- Assisted in developing patient care plans by collaborating with multidisciplinary teams for optimal outcomes.
- Provided support in navigating insurance processes, improving patient understanding of coverage options.
Case Manager Coordinator
- Coordinated care plans for diverse patient populations to enhance service delivery.
- Collaborated with multidisciplinary teams to ensure comprehensive patient assessments.
- Facilitated communication between healthcare providers and patients to optimize treatment outcomes.
- Implemented strategies to streamline case management processes and improve efficiency.
Special Services Coordinator
- Coordinated services for diverse populations, ensuring compliance with health regulations and organizational policies.
- Developed and implemented individualized service plans to address client needs and improve outcomes.
- Facilitated communication between clients and healthcare providers to enhance service delivery effectiveness.
- Organized training sessions for staff on best practices in client engagement and resource utilization.
Education
Bachelor of Science - Social Work
Skills
Critical thinking skills
HIPAA compliance
Organizational skills
Appointment scheduling
Patient relations
Insurance verification
Patient care coordination
Patient confidentiality
Verbal and written communication
Scheduling
Medical terminology
Patient documentation
Follow-up care
Documentation
Patient registration
Filing and recordkeeping
Care planning
Patient assessment
Inventory management
Patient outreach and Follow-up
Case management
Organizational standards
Interdepartmental collaboration
Switchboard operation
Vendor relationship management
HIPAA protocol adherence
Punctual and hardworking
Reliability and dedication
Registration and scheduling
Documenting and recording information
Caring and empathetic
Insurance verifying
Document filing
Patient intake
Patient confidentiality and data security
Schedule coordination
Outbound calling
Communicating to patients and families
Customer service
Certification
Licensed social worker
Licensed social worker
Currently licensed in the state of Arkansas until February 2028
Timeline
Patient Care Coordinator
Arcare
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Case Manager Coordinator
CHI St. Vincent
2017 - 2023Read More
Special Services Coordinator
ARcare
2014 - 2017Read More
Dalton State College
Bachelor of Science from Social Work
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