Samaria Brunson
Lehigh Acres,FL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bealls
Fort Myers, FL
05.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
Customer Service Representative
Alta Resources
Fort Myers, Florida
09.2022 - 03.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
Brookdale Assisted Living
Fort Myers, FL
02.2022 - 05.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Sales Associate
Walgreens
Fort Myers, FL
05.2020 - 01.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
N/A - Diagnostic Medical Sonography
Keiser University, Fort Myers FL
Fort Myers, FL06-2026
High School Diploma -
Dunbar High School
Fort Myers, FL05-2022
Skills
- Customer Needs Assessment
- Business Development
- Payment Processing
- Retail loss prevention
- Inventory Control
- Professional Demeanor
- Strategic Planning
- Energetic self-starter
- Guest Relations
- Relationship selling
- Multi-tasking strength
- Stocking and Receiving
- Merchandising understanding
Timeline
Sales Associate
Bealls
05.2024 - Current
Customer Service Representative
Alta Resources
09.2022 - 03.2023
Server
Brookdale Assisted Living
02.2022 - 05.2022
Sales Associate
Walgreens
05.2020 - 01.2021
N/A - Diagnostic Medical Sonography
Keiser University, Fort Myers FL
High School Diploma -
Dunbar High School