Samaria Jones
Mobile
Summary
I am a Motivated and organized individual with background in managing clerical tasks ranging from record keeping to office management. I strong administrative skills, seeking a long term position, and I am known for my excellent communication skills, attention to detail, and a compassionate approach to customers, clients, patients, and fellow coworkers
Overview
5
5
years of professional experience
Work History
Desk Patient Clerk
Mobile obgyn
Mobile
05.2024 - 01.2025
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Organized and maintained filing systems for confidential documents.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Completed and mailed contracts, invoices or checks.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
Call Center Representative
Alorica
Mobile
05.2022 - 11.2024
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Offered resolutions to de-escalate calls and solve customer issues.
Team Leader
Whataburger
Mobile
06.2020 - 07.2024
Customer Service/Receptionist
Salons by JC
Mobile
05.2022 - 04.2023
- Maintained an organized reception area, ensuring cleanliness and tidiness at all times
- Managed a high volume of incoming calls, scheduling appointments and addressing client inquiries
- Effectively communicated with stylists to coordinate appointment schedules and accommodate last-minute changes
- Greeted clients in a friendly and professional manner, creating a positive first impression of the salon
Server/Hostess/Cashier
Olive Garden
Mobile
08.2021 - 09.2022
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Assisted in training new servers.
- Greeted guests and provided menus.
Team Associate
Walmart
Mobile
02.2022 - 03.2022
Education
Associate's degree - Cosmetology
Bishop State Community College
03.2025
Skills
- Host/Hostess
- Microsoft Office
- Customer service
- Driving
- Medical Scheduling
- Data entry
- Childcare
- Computer skills
- Sales
- Secretarial
- Medical Assisting
- Restaurant experience
- Serving
- Organizational skills
- Cash register
- Microsoft Excel
- Medical office experience
- Hospitality
- Cash handling
- English
- Administrative tasks
Timeline
Desk Patient Clerk
Mobile obgyn
05.2024 - 01.2025
Call Center Representative
Alorica
05.2022 - 11.2024
Customer Service/Receptionist
Salons by JC
05.2022 - 04.2023
Team Associate
Walmart
02.2022 - 03.2022
Server/Hostess/Cashier
Olive Garden
08.2021 - 09.2022
Team Leader
Whataburger
06.2020 - 07.2024
Associate's degree - Cosmetology
Bishop State Community College