Samaya Mack
Racine,Wisconsin
Summary
Adept at juggling multiple tasks, I excelled in high-pressure environments at Reefpoint Brew House, enhancing customer satisfaction through exceptional service and maintaining calm under pressure. My expertise in customer service and strong multitasking abilities contributed significantly to streamlining operations, showcasing my ability to learn quickly and adapt to the needs of the business.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Reefpoint Brew House
03.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Busser
Reefpoint Brew House
03.2024 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Cashier
Arbys Resturant
01.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Horlick
Racine, WISkills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
Timeline
Restaurant Hostess
Reefpoint Brew House
03.2024 - Current
Busser
Reefpoint Brew House
03.2024 - Current
Cashier
Arbys Resturant
01.2023 - 07.2024
Horlick
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