Samuel Dean
St Louis,MO
Summary
Business professional prepared for this role, bringing a wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
9
9
years of professional experience
Work History
Owner
Dean Auto Cleaning LLC
08.2017 - Current
- Manage daily operations of auto cleaning services to ensure customer satisfaction and service quality
- Established foundational processes for business operations
- Hire, train, and mentor a staff of 3-7 employees throughout the year
- Cultivate marketing strategy and build supportive advertising campaigns
- Created weekly schedule and managed company workload to ensure timely project delivery
- Cultivate marketing strategy and build supportive advertising campaigns to increase brand awareness and drive bookings
- Establish strong relationships with clients and accept feedback, resulting in a 4.9% satisfaction rating, repeat business, and positive referrals within the community
- Identify operational efficiency improvements and implement SOPs to enhance overall service delivery and operational effectiveness
- Maintain legal, compliance, insurance, and tax documentation
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation
- Oversee inventory management, ensuring availability of cleaning supplies and equipment for uninterrupted operations.
Executive Director
Pacific
08.2021 - 04.2023
- Developed a clear vision for the future of the organization based on the organizational mission statement
- Incorporated board directives and feedback to enhance organizational performance and executive effectiveness
- Curated multiple successful sponsorship and donation programs and goals, and oversaw the operating budget, cash flow, and auditing
- Communicated effectively with the board of directors, volunteers, local government and emergency personnel, vendors, and contractors
- Coordinated community-wide events, including emergency management planning, ensuring effective execution and community engagement
- Fostered collaborative relationships with stakeholders to drive program success and sustainability
Assistant Manager
Dollar Tree
05.2019 - 08.2019
- Supervised, trained, and guided cashiers and stock associates to ensure efficient operations and high customer satisfaction
- Managed store opening and closing procedures
- Helped maintain and oversaw inventory and cash management systems, including cash till, safe, and nightly deposit reconciliations.
- Executed promotional display merchandising, driving customer engagement and sales growth
- Supervised day-to-day operations to meet performance, quality and customer service expectations
Education
Bachelors of Science - Data Science
Maryville University of St. Louis
12-2020
Skills
- Operations management
- Business operations
- Relationship management
- Marketing
- Sales management
- Budget management
- Business development
- Customer relations
- Networking
- Verbal and written communication
Affiliations
Pacific Area Chamber of Commerce
Awards and Honors
Maryville University Dean's List, Eagle Scout
Timeline
Executive Director
Pacific
08.2021 - 04.2023
Assistant Manager
Dollar Tree
05.2019 - 08.2019
Owner
Dean Auto Cleaning LLC
08.2017 - Current
Bachelors of Science - Data Science
Maryville University of St. Louis