Summary
Overview
Work History
Education
Skills
Internships
Timeline
Generic

Sami Dawood

Latham,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success and client satisfaction. Steps into multiple roles to accomplish demanding objectives with accuracy in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Service Consultant

Lia Infiniti
03.2023 - Current

Recommended necessary repairs and maintenance based on vehicle condition and manufacturer recommendations

  • Communicated with client regarding estimated repair costs and timelines
  • Coordinated with technicians to ensure timely completion of repairs and customer satisfaction
  • Consistently met and exceeded sales targets for services and products
  • Successfully resolved client complaints and issues, maintaining a high level of client satisfaction
  • Developed and maintained relationships with new and existing clients through effective communication and follow-up techniques.

Sales Consultant

Lia Infiniti
09.2020 - 03.2023
  • Utilized strong product knowledge and sales techniques to consistently meet or exceed monthly sales goals
  • Managed and maintained accurate records of sales activities, client interactions, and other relevant data
  • Continuously updated knowledge of industry trends, competitor products, and pricing to remain competitive in the market.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Parts Consultant

Lia Infiniti
05.2019 - 09.2020
  • Provided excellent customer service to clients by assisting them in finding the right parts for their needs
  • Maintained accurate and organized inventory of parts through regular inventory checks and restocking
  • Communicated effectively with suppliers and vendors to ensure timely delivery of parts and resolve any issues
  • Collaborated with team members to complete special orders and fulfill customer requests,

Sales Lot Attendant

Lia Infiniti
06.2018 - 05.2019

Car Wash Attendant

HOFFMAN Car Wash
09.2017 - 06.2018

Education

Entrepreneurship A.A.S -

Hudson Valley Community College
Troy, New York
05.2018

Advance Regents Diploma -

Shaker High School
Latham, New York
06.2017

Skills

  • Proficiency in CDK, Automate , Elead CRM, vAuto and other Automotive Softwares
  • Proficiency in Microsoft Excel, Word, Outlook, Teams, PowerPoint
  • Client Relationship Building
  • Sales expertise
  • Service writing
  • Fluent in Arabic
  • Workflow Management

Internships

         Completed a 3 month Internship with PaintWorx Collision Center in Albany, NY from 03/01/2017 to 05/31/2017.

Timeline

Service Consultant

Lia Infiniti
03.2023 - Current

Sales Consultant

Lia Infiniti
09.2020 - 03.2023

Parts Consultant

Lia Infiniti
05.2019 - 09.2020

Sales Lot Attendant

Lia Infiniti
06.2018 - 05.2019

Car Wash Attendant

HOFFMAN Car Wash
09.2017 - 06.2018

Entrepreneurship A.A.S -

Hudson Valley Community College

Advance Regents Diploma -

Shaker High School
Sami Dawood