Sami Fye
Iowa City,IA
Summary
Knowledgeable and compassionate Crisis Counselor. Proficient in both telephone and text/chat support. Fully versed and educated on lgbtqia2s+ bipoc community issues, and intersectional feminism. Specific interest in ableism and neurodivergent support. Trauma-informed and invested in making sure everyone feels heard, understood, validated, and welcome.
Overview
29
29
years of professional experience
Work History
Crisis Counselor
Community Crisis Services
12.2022 - 10.2023
- Used skills such as active listening and collaborative problem-solving daily to connect with clients and address concerns.
- Evaluated risk to clients or others by gathering information and conducting assessments.
- Conversed with individuals in crisis who called or texted hotline for assistance.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Documented risk to each client and context of concerns.
- Displayed sensitivity to cultural and linguistic needs of clients and families.
- Provided information to clients about topics related to LGBTQIA2S+ community and intersectional topics
- Worked one-on-one with Supervisors to improve work and discuss ways to support of clients more efficiently
- Trusted by staff to make informed decisions on how to assist clients and ensure their safety
Foster Caregiver/Artist
Iowa Rabbit Rescue
04.2019 - Current
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Collaborated with community program leaders and advocates to make resources accessible to those rabbits in need.
- Provided training, and medical care for unwanted bunnies
- Screened new homes for potential adopters
- Spoke publicly about rabbit care and educated the public
- Provided grief assistance for foster workers and adoptive families who experienced loss
- Provided a comfortable hospice space for dying bunnies
Volunteer
Iowa City Animal Shelter
09.2003 - 11.2018
- Performed routine cleaning, training, grooming, playing, and walking of animals.
- Spoke with families about ways to assist them in finding their ideal companion
- Assisted in informing visitors of programs available for low income pet owners
- Brain stormed solutions to fund raise for the shelter
Assistant
The Haunted Bookshop
03.2008 - 11.2010
- Organized books, spoke with customers, and provided recommendations on reading material
- Created new sections and reading list recommendations
- Advised shop owner and assisted her in implementing new conceptions and ideas to promote the shop
- Provided assistance during featured group sessions; including LGBTQIA+ teen groups, physical and mental health support groups, grief support groups, and fandom group sessions that were welcomed to host events in our community space
Youth Advisory Board Member
University Of Iowa Hospital And Clinics
04.1995 - 11.2000
- Evaluated teaching methods used by the University of Iowa College of Medicine, and residents regarding treatment and behaviors toward young patients
- Collaborated with UIHC to develop and maintain curriculum standards for pediatric residents
- Advocated for young patients and advised staff on how to create positive change in staff/child patient relations
- Spoke with UIHC board of directors concerning the implementation of new safety ideas, and recreational pursuits for patients and families. Such as a barcode system, free parking for families, increased accessibility to tutors and activities for long-term patients, increased meal and ordering options, and counselors for grieving families, as well as access to animal therapies
Child Volunteer
Children's Miracle Network
02.1995 - 11.2000
- Answered calls and took down information regarding donations
- Spoke with adults as the featured child and worked with local celebrities
- Addressed programs via public speaking regarding children's activities and activities at the UIHC
Education
Associate of Science - Business Administration
Kirkwood Community College
Iowa City, IA02.2022
Skills
- Safety Planning
- Crisis Situations
- Risk Evaluation
- Documentation Skills
- Suicide Prevention
- Emotional Support
- Creative Thinking
- Sociology and Anthropology
- Reflective Listening
- LGBTQIA intersectional awareness
Special interests
- Star Trek geek who loves and appreciates the Original Series and the Next Generation. Spock and Data are two heroes of mine
- Hardcore lover of JRR Tolkien's legendarium, the Silmarillion is my favorite
- Lover of all animals and creatures big and small, especially bunnies
- Knitter and crochet artist
- Digital artist of fantasy portraits and fantasy creatures
Additional Information
Preferred name: Sami
Orientation: Non-binary
Preferred pronouns: She/her, They/Them
Timeline
Crisis Counselor
Community Crisis Services
12.2022 - 10.2023
Foster Caregiver/Artist
Iowa Rabbit Rescue
04.2019 - Current
Assistant
The Haunted Bookshop
03.2008 - 11.2010
Volunteer
Iowa City Animal Shelter
09.2003 - 11.2018
Youth Advisory Board Member
University Of Iowa Hospital And Clinics
04.1995 - 11.2000
Child Volunteer
Children's Miracle Network
02.1995 - 11.2000
Associate of Science - Business Administration
Kirkwood Community College
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