Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samia Graves

Killeen,TX

Summary

Motivated and dependable professional with hands-on experience in cash handling, food service, and customer support. Proficient in managing transactions accurately while maintaining a clean and organized workspace, all while delivering exceptional customer service with a positive attitude. Strong communicator thriving in collaborative environments, eager to embrace new challenges and contribute to team success. Committed to continuous growth and development in a dynamic workplace.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Kohl’s
Round Rock, TX
08.2025 - Current
  • Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
  • Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
  • Managed cash register operations accurately, handling transactions efficiently during peak hours.

Unarmed Security Officer

Security Guards Of America
Killeen, TX
12.2024 - 02.2025
  • Responded promptly to security incidents, ensuring effective resolution.
  • Performed access control procedures for visitors and employees.
  • Prepared detailed incident reports documenting security events and actions taken.

Customer Service Representative

Teleperformance
Killeen, TX
06.2024 - 12.2024
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Managed high-volume calls while maintaining professionalism and customer satisfaction.
  • Collaborated with team members to streamline communication and enhance service delivery.
  • Utilized CRM software to track customer interactions and ensure timely follow-ups.

Sales Associate

Panda Express
Harker Heights, TX
12.2023 - 04.2024
  • Serve food and assist customers with their orders
  • Accurately handle cash and process transactions
  • Maintain cleanliness in dining and service areas

Dso Contact Center

InspiriTec
Fort Hood, TX
03.2023 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High school diploma -

Killeen High School
Killeen, TX
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Cash handling
  • Stocking and receiving
  • Sales expertise

Certification

Driver's License

Timeline

Sales Associate

Kohl’s
08.2025 - Current

Unarmed Security Officer

Security Guards Of America
12.2024 - 02.2025

Customer Service Representative

Teleperformance
06.2024 - 12.2024

Sales Associate

Panda Express
12.2023 - 04.2024

Dso Contact Center

InspiriTec
03.2023 - 10.2023

High school diploma -

Killeen High School