Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard- working by peers, I can be relied upon to help you team achieve its goals.
Overview
1
1
year of professional experience
Work History
Clerical Aide
SYEP
07.2023 - Current
Answered incoming calls in a professional manner and directed them appropriately.
Scheduled appointment.
Made phone calls.
Kept track and document each phone call.
Assistant Counselor
BCA (Brooklyn Chinese American Association)
10.2022 - 06.2023
Mentored and supported students to build their confidence and study skills.
Demonstrated patience while teaching difficult concepts.
Encouraged students to ask questions and participate in discussions.
Prepared classrooms for daily lessons and cleaned and organized betweenclasses.
Monitored student progress, providing feedback and support as needed.
Took attendance and kept track of evaluations and paperwork.