Sammi Bowman
Prescott,AZ
Summary
Client-focused with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention, attentive to individual client needs and treatment goals. Experienced in individual and group therapy focused on all facets of substance abuse and lifeskills issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised or on a team. Determination to quickly master new skills.
Overview
14
14
years of professional experience
Work History
General Manager
OakTree N.W. Bar and Grill
Ashland , Oregon
03.2004 - 07.2010
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Recruited, interviewed and hired qualified staff for open positions.
- Trained employees on duties, policies and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Prepared staff work schedules and assigned team members to specific duties.
CADCI
OnTrack Inc
Medford, OR
10.1996 - 05.2004
- Conducted assessments to determine the level of addiction, identify mental health disorders, and develop a plan for recovery.
- Provided individual counseling and group therapy to clients with substance abuse issues.
- Developed treatment plans in collaboration with the client, family members, and other professionals.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and coping skills.
- Educated clients about the risks associated with drug and alcohol use.
- Provided crisis intervention services when needed.
- Assisted clients in developing strategies to reduce or eliminate substance use behaviors.
- Monitored progress through regular review of client records and administered standardized tests to measure outcomes of treatment plans.
- Collaborated with other healthcare providers to coordinate care for clients who have co-occurring mental health disorders.
- Actively participated in interdisciplinary team meetings to discuss client progress and formulate recommendations for continued care.
- Maintained professional relationships with referral sources such as courts, probation officers, hospitals, social service agencies, and community organizations.
Education
Associate of Applied Science - Associates With A Pysch Back
Rogue Community College
Medford OregonSkills
- Schedule Management
- Expense Control
- Staff Supervision
- Training and Coaching
- Vendor Relationships
- Communication Skills
- Supervision and Training
Timeline
General Manager
OakTree N.W. Bar and Grill
03.2004 - 07.2010
CADCI
OnTrack Inc
10.1996 - 05.2004
Associate of Applied Science - Associates With A Pysch Back
Rogue Community College
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