Sammie Ryan
Chula Vista,CA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Ryan Brothers coffee
San Diego, CA
05.2014 - 11.2022
- Developed strong customer relationships to encourage repeat business.
- Promoted available products and services to customers during service, account management and order calls.
- Developed strong relationships with customers by providing personalized assistance and support.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Medical Assistant
Kaiser Permanente
San Diego, CA
02.2006 - 07.2014
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Documented notes during patient visits.
Education
Some College (No Degree) - MEDICAL ASSISTANT
PIMA MEDICAL INSTITUTE
San Diego, CASkills
- Information Security
- Report Generation
- Complaint Resolution
- Paperwork Processing
- Appointment Scheduling
- Data Collection
- Data Entry
- Scheduling
- Positive and Professional
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Customer Service Representative
Ryan Brothers coffee
05.2014 - 11.2022
Medical Assistant
Kaiser Permanente
02.2006 - 07.2014
Some College (No Degree) - MEDICAL ASSISTANT
PIMA MEDICAL INSTITUTE
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