Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Samson Valdez

Racine

Summary

Dynamic and customer-focused professional with a strong work ethic and integrity. Proven expertise in cash handling and issue resolution, consistently delivering exceptional service and fostering customer loyalty. Adept at upselling and promoting merchandise, driving sales while ensuring a positive shopping experience. Outstanding performance when working with peers to create a positive work environment.

Overview

2026
2026
years of professional experience

Work History

Cashier

Culver’s Restaurant
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Sales Associate

TJX Companies
01.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

Business And Marketing

William Horlick High School
Racine, WI

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Refunds and exchanges
  • Issue resolution
  • Merchandise restocking
  • Loyalty program promotion
  • Identification checks
  • Fraud prevention awareness
  • Multitasking and organization
  • Empathy and patience
  • Upselling techniques
  • Promotions and discounts

Additional Information

Social media manager for Horlick international club.

Timeline

Sales Associate

TJX Companies
01.2025 - Current

Cashier

Culver’s Restaurant

Business And Marketing

William Horlick High School
Samson Valdez