Samsun Mouli
Shirley,NY
Summary
Dynamic and results-oriented professional with extensive experience in customer service and pharmacy operations, notably at WeCARE RX PLUS. Excelled in enhancing pharmacy workflow and customer satisfaction through expert medication dispensing and empathetic customer assistance. Demonstrated exceptional teamwork and integrity, significantly improving service delivery and operational efficiency.
Energetic Passenger Attendant ready for continuous work assisting with mobility, boarding and routing needs. Well-versed in transit operations and safety requirements. Great at managing time and multitasking to handle simultaneous tasks.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
8
8
years of professional experience
Work History
Cashier
Dunkin Donuts & Baskin Robbins
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Security Supervisor and Wheelchair Supervisor
Prosegur
04.2019 - 07.2023
- Recorded incident reports with detailed accounts of occurrences.
- Responded swiftly to security incidents and effectively resolved security issues.
- Conducted regular patrols of facility to detect and deter security threats.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
- Skillfully managed multiple wheelchair requests during peak travel times, guaranteeing prompt assistance for all passengers in need.
- Guaranteed safe transportation between gates by expertly navigating the complexities of airport layout while maneuvering wheelchairs with precision.
Pharmacy Technician
WeCARE RX PLUS
01.2017 - 09.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted and labeled prescriptions with correct item and quantity.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
Education
High School Diploma -
BHSWCA
800 E Gun Hill Rd Bronx NY 1046708-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Order taking
- Prescription filling
- Supply restocking
- Labeling accuracy
- Drug safety
Languages
Bengali
Full Professional
Timeline
Cashier
Dunkin Donuts & Baskin Robbins
08.2024 - Current
Security Supervisor and Wheelchair Supervisor
Prosegur
04.2019 - 07.2023
Pharmacy Technician
WeCARE RX PLUS
01.2017 - 09.2020
High School Diploma -
BHSWCA
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