Samuel Alvarez
Ashburn,United States
Summary
Results-driven Senior Client Executive with 13 years of telecom sales experience in enterprise and SMB markets. Specializes in strategic planning and consultative selling for internet, VoIP, cloud, and cybersecurity solutions. Committed to enhancing client value through proactive account management and scalable growth strategies that drive revenue and retention.
Overview
13
13
years of professional experience
Work History
Senior Client Executive
Verizon Business
09.2025 - 12.2025
- Managed a portfolio of 600+ enterprise clients across the Mid-Atlantic region, driving consistent monthly recurring revenue growth.
- Exceeded monthly sales quota by an average of 120% through strategic account planning and opportunity expansion.
- Led cross-functional delivery of internet, VoIP, cloud, and cybersecurity solutions, ensuring on-time implementation and high client satisfaction.
- Strengthened long-term client relationships, enhancing account retention and increasing upsell penetration.
Senior Account Manager
Verizon Business
01.2015 - 09.2025
- Managed retention and growth for 800+ SMB telecom accounts, achieving an average of 142 percent quota attainment monthly.
- Developed consultative sales plans for internet, VoIP, cloud, and cybersecurity solutions that expanded account revenue and renewals.
- Delivered award-winning account management recognized by President's Club in 2020-2022 and Diamond's Club in 2025.
- Implemented proactive client reviews and escalation processes that reduced churn and produced measurable results.
Applied Behavior Analyst (ABA) Therapist
The Arc of Loudoun
11.2012 - 01.2015
- Implemented Individualized Education Program (IEP) goals providing personalized behavioral and educational support.
- Collaborated with multidisciplinary teams to design and execute effective intervention strategies.
- Tracked and analyzed behavioral data to measure progress and improve outcomes.
Sales Associate
Wilsons Leather
09.2012 - 07.2013
- Provided personalized customer consultations, consistently surpassing sales targets to enhance customer satisfaction.
- Handled transactions, inventory management, and customer inquiries to foster repeat business and strengthen customer relationships.
Education
MBA -
Bob Jones University
Bachelor of Science - History
Pensacola Christian College
Skills
- Revenue Growth & Retention
- Contract Negotiation
- Forecasting & Pipeline Management
- Cross-Functional Leadership
- Quota Attainment
- Market Analysis
- Strategic Account & Client Management
- Financial Management
Timeline
Senior Client Executive
Verizon Business
09.2025 - 12.2025
Senior Account Manager
Verizon Business
01.2015 - 09.2025
Applied Behavior Analyst (ABA) Therapist
The Arc of Loudoun
11.2012 - 01.2015
Sales Associate
Wilsons Leather
09.2012 - 07.2013
MBA -
Bob Jones University
Bachelor of Science - History
Pensacola Christian College