Samuel Arsenault
Newport,RI
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in customer service establishments.
Overview
3
3
years of professional experience
Work History
Head Bartender
Wharf Southern Kitchen And Whiskey Bar
07.2021 - 09.2023
- Led the set-up and breakdown of the bar as well as managing stock
- Approached each customer in a respectful manner, assisting all their potential needs
- Assisted in the training of new employees, ensuring that each new hire had a comprehensive understanding of their role
- Actively managed a prioritized list of both time and stress management to ensure optimal service
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Senior SCM Capstone Project
University of Rhode Island
09.2021 - 05.2022
- Utilized Supply Chain Optimization software to analyze the supply chain of companies within the United States
- Gathered research and mapped out the distribution centers, warehouses, factories, customers and other facilities
- Evaluated ways to improve efficiency of the Supply Chain network
- Reported back findings to the company we researched.
Junk Removal Expert
GOT JUNK
05.2020 - 09.2020
- Managed and completed an individual pickup and dumping schedule
- Adapted personal selling techniques to help assist the customers in any way possible
- Maintained constant communication with a route manager to adhere to any potential schedule changes and add-ons
- Furthered my time management, communication, and organizational skills.
- Built and established positive relationships with patrons, team members and supervisors.
Education
Bachelor of Science - Business Administration
The University of Rhode Island
Kingston RI05.2022
Skills
- Inventory Management
- Training Initiatives
- Positive Reinforcement Strategies
- Business Operations
- Resource Utilization
- Operational Efficiency
- Quality Standards
- Handling Difficult Customers
- Organizational Abilities
- Ability to Be a Leader
Affiliations
Graduation from the University of Rhode Island in 2022
Member of the Sigma Chi Fraternity from 2018-2022
Member of the URI Men’s Lacrosse program from 2017-2021
Timeline
Senior SCM Capstone Project
University of Rhode Island
09.2021 - 05.2022
Head Bartender
Wharf Southern Kitchen And Whiskey Bar
07.2021 - 09.2023
Junk Removal Expert
GOT JUNK
05.2020 - 09.2020
Bachelor of Science - Business Administration
The University of Rhode Island
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