Samuel Atiles
Kissimmee
Summary
Dynamic professional with extensive experience in team management and guest relations, notably as a Banquet Captain at Nettie J's Catering. Proven ability to enhance service delivery and maintain food safety standards. Skilled in training staff and managing inventory, ensuring operational excellence and compliance in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Banquet Captain
Nettie J"S Carering
12.2013 - Current
- Assisted in coordinating banquet setups, ensuring timely and efficient service delivery.
- Supported communication between kitchen staff and servers to enhance guest satisfaction.
- Learned safety protocols for food handling and event operations to maintain compliance standards.
- Contributed to maintaining cleanliness and organization of banquet areas before, during, and after events.
- Provided support in training new staff on service standards and operational procedures.
Marketing Associate
Westgate Resorts
08.2021 - 06.2023
- Assisted in developing marketing collateral and promotional materials to enhance brand visibility.
- Coordinated social media campaigns, engaging audiences and increasing online presence.
- Conducted market research to identify trends and inform strategic marketing decisions.
- Supported event planning efforts, ensuring seamless execution of promotional activities.
- Showcased market successes with compelling presentations for clients.
Bartender/Server
Oceanaire Seafood Room
10.2009 - 12.2013
- Crafted signature cocktails and curated wine selections to enhance guest experience.
- Provided exceptional customer service, ensuring timely order delivery and satisfaction.
- Maintained cleanliness and organization of bar area to meet health standards.
- Collaborated with kitchen staff to synchronize food and beverage service effectively.
Resturaunt Assistant Manager
Bodega on Granby
06.2006 - 09.2009
- Assisted in managing daily operational activities, ensuring efficient workflow and staff coordination.
- Supported inventory management processes, including stock replenishment and product rotation.
- Trained new employees on operational procedures and customer service best practices.
- Monitored compliance with health and safety regulations to maintain a safe work environment.
Education
GED - General Studies
Camp Pendelton Military Program
Virginia Beach, VA07.1996
Skills
- Team management
- Banquet setup
- Team member development
- Staff leadership
- Food safety and sanitation
- Guest relations
- Inventory management
- Portion control
- Dietary restriction compliance
Timeline
Marketing Associate
Westgate Resorts
08.2021 - 06.2023
Banquet Captain
Nettie J"S Carering
12.2013 - Current
Bartender/Server
Oceanaire Seafood Room
10.2009 - 12.2013
Resturaunt Assistant Manager
Bodega on Granby
06.2006 - 09.2009
GED - General Studies
Camp Pendelton Military Program
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