Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samuel Awiaka

Chicago,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Server

Longhorn Steakhouse
Orland Park, IL
03.2023 - 08.2024
  • Provided excellent customer service to ensure satisfaction.
  • Stayed informed about daily specials, new menu items, promotions.
  • Assisted in training new servers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.

Host/Server

PF Changs Restaurant
Orland Park, IL
08.2022 - 02.2023
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Took orders from customers accurately and in a timely manner.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.

Refund Specialist

Community Health Systems, CHS
Nashville, TN
02.2021 - 07.2022
  • Evaluated customer complaints regarding refunds and worked towards resolution.
  • Researched discrepancies related to refund requests.
  • Monitored progress of pending refund requests.

Billing Specialist

Brookdale Assisted Living
Nashville, TN
04.2019 - 01.2021
  • Worked closely with patients to discuss payment arrangements when needed.
  • Verified insurance coverage and identified third-party payers for billing purposes.
  • Maintained accurate records of collections, adjustments and denials in the system.

Education

Associate of Arts - Graphic Design

Full Sail University
Winter Park, FL

High School Diploma -

Mcgavock High School
Nashville, TN

Skills

  • Table Setting
  • Guest Engagement
  • Sales expertise
  • Exceptional customer service
  • Positive and professional
  • Relationship Management

References

References available upon request.

Timeline

Server

Longhorn Steakhouse
03.2023 - 08.2024

Host/Server

PF Changs Restaurant
08.2022 - 02.2023

Refund Specialist

Community Health Systems, CHS
02.2021 - 07.2022

Billing Specialist

Brookdale Assisted Living
04.2019 - 01.2021

Associate of Arts - Graphic Design

Full Sail University

High School Diploma -

Mcgavock High School
Samuel Awiaka