Samuel Carson
Olympia,WA
Summary
Hardworking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
6
6
years of professional experience
Work History
Sales Representative
Lumio, Solar Pros
08.2023 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and canvasing
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
Person in Charge
Safeway
07.2022 - 01.2024
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Created and updated regular inventory reports and records.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory levels for optimal efficiency, ordering stock as needed to prevent shortages or overstocking issues.
- Mentored newly hired employees on operating equipment and safety
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
Overnight Team Lead
Safeway
02.2020 - 06.2022
- Optimized workflow efficiency with strategic delegation of tasks among team members based on individual strengths.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Boosted sales performance by effectively managing merchandise and inventory levels.
- Created and updated regular inventory reports and records.
- Assisted customers with final purchases, ensuring transactions were processed smoothly and efficiently.
Overnight Stocker
Safeway
07.2018 - 02.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management.
Education
High School Diploma -
A G West Black Hills High School
Tumwater, WA06.2018
Skills
- Team Management
- Customer Service
- Interpersonal Communication Skills
- Effective Leadership
- Inventory Management
- Decision-Making
Timeline
Sales Representative
Lumio, Solar Pros
08.2023 - 05.2024
Person in Charge
Safeway
07.2022 - 01.2024
Overnight Team Lead
Safeway
02.2020 - 06.2022
Overnight Stocker
Safeway
07.2018 - 02.2020
High School Diploma -
A G West Black Hills High School
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