Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Willingness to take on added responsibilities to meet team goals.
Work History
Collections Specialist
1 Year 8 Months
Konica Minolta | 12.2024 - Current
Managed recovery operations for high-risk accounts to optimize asset recovery
Negotiated payment plans and settlements to enhance asset recovery outcomes
Managed collection processes to ensure timely payment from clients.
Collaborated with cross-functional teams to resolve billing discrepancies effectively.
Utilized advanced CRM software to track account statuses and communication history.
Cashier
4 Years 3 Months
Shoprite | 08.2020 - 11.2024
Managed inventory levels to ensure stock availability
Handled cash transactions accurately during shifts
Streamlined checkout processes, enhancing customer satisfaction and reducing wait times.
Trained and mentored new cashiers, promoting adherence to operational standards.
Managed cash registers, ensuring accurate transactions and balanced drawers daily.
Assistant Tax Preparer
3 Months
A1 Tax Services | 01.2024 - 04.2024
Assisted in preparing simple to complex tax returns, ensuring accuracy and compliance with regulations
Reviewed financial records including income statements and expenditure documentation to identify necessary forms for tax return preparation
Verified data accuracy in tax documents input or verify totals on forms prepared by others
Receptionist
2 Years
Northern Metropolitan Nursing Home | 08.2018 - 08.2020
Create admission forms and supplemental documents for residents
Tracked and documented incoming and outgoing visitors, employees, and patients at facility
Greeted and assisted residents, families, and visitors, ensuring a welcoming environment.
Managed incoming calls and routed inquiries to appropriate departments efficiently.
Maintained accurate resident records and updated information in electronic systems.