Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Cruz

Samuel Cruz

Fond du Lac

Summary

Dynamic Sales Specialist with a proven track record at the Tim Cruz Agency, excelling in relationship building and upselling. Recognized for enhancing client satisfaction through effective problem-solving and exceptional customer service. Skilled in making customers feel at ease and navigating complex sales processes.


Experienced with identifying and capturing sales opportunities in competitive markets. Utilizes strategic approaches to build strong client relationships and increase revenue.


Overview

10
10
years of professional experience

Work History

Sales Specialist

Tim Cruz Agency
05.2022 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Transport Driver

US Foods
04.2021 - 05.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Navigated challenging road conditions to deliver goods securely in various weather situations.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.

Transport Driver

Lee Beverage of Wisconsin
09.2017 - 04.2021
  • Updated daily logs and customer paperwork with relevant details.
  • Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
  • Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
  • Inspected vehicles before and after trips to verify safe and reliable operation.

Journeyman Apprentice

J&H Controls
08.2015 - 09.2017
  • Collaborated with other tradesmen to complete projects on-time and within budget constraints.
  • Performed routine maintenance checks on installed systems to prevent potential issues from arising in the future.
  • Ensured high-quality workmanship by adhering to industry standards and safety regulations.
  • Exceeded expectations when executing emergency repairs under pressure; ensured minimal downtime for affected systems.
  • Enhanced customer satisfaction levels through prompt response times to service calls while delivering high-quality service.

Education

St. Marys Springs High School
Fond Du Lac, WI
05-2014

Skills

  • Relationship building
  • Client relations
  • Customer service and care
  • Upselling and cross selling
  • Prospecting skills
  • Sales expertise
  • Team collaboration
  • Complaint resolution

Timeline

Sales Specialist

Tim Cruz Agency
05.2022 - Current

Transport Driver

US Foods
04.2021 - 05.2022

Transport Driver

Lee Beverage of Wisconsin
09.2017 - 04.2021

Journeyman Apprentice

J&H Controls
08.2015 - 09.2017

St. Marys Springs High School

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