Samuel Dennis
Emory Hospital
Atlanta,GA
14
years of professional experience
Dynamic and results-driven Certified Pharmacy Technician with proven expertise at Emory Hospital in optimizing workflow and enhancing patient satisfaction. Skilled in medication dispensing and problem-solving, I successfully reduced medication errors and improved inventory management, ensuring compliance with safety standards while delivering exceptional customer service.
Work History
Pharmacy Technician
14 Years 2 Months- Prepared medication doses for inpatient units according to prescription orders and pharmacy protocols.
- Collected, labeled, and distributed medications across hospital departments with focus on accuracy.
- Assisted pharmacists with sterile and nonsterile compounding using aseptic technique and safety standards.
- Maintained medication inventory, restocked supplies, and removed expired products from storage areas.
- Operated automated dispensing systems to retrieve, return, and track patient medications.
- Reviewed order details and resolved routine discrepancies before dispensing medications to clinical staff.
- Responded to medication requests from nursing units, prioritizing urgent deliveries and refill needs.
- Documented pharmacy activities in electronic systems while supporting compliance with hospital procedures.
- Stocked, labeled, and inventoried medication to maintain accurate records.
- Supported pharmacy workflow by assisting pharmacists with dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with strong accuracy.
- Protected patient confidentiality by following HIPAA regulations when handling personal information during transactions.
- Resolved customer concerns in person and over telephone by assisting with orders, system navigation, and item location.
- Helped maintain clean and organized work environment while following safety regulations.
- Improved pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong focus on accuracy, efficiency, and service quality.
- Delivered exceptional customer service and built positive relationships with new and returning patients at pharmacy counter.
- Improved patient satisfaction by processing prescriptions and managing inventory in timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to support consistent service quality across team.
- Improved pharmacy efficiency through clear communication with staff members and adherence to procedures.
- Reduced medication errors by cross-checking medications against patient profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management through accurate record-keeping of received shipments and expired medications for disposal.
- Protected patient safety by following drug storage guidelines, including temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to support consistent peripheral sales.
- Identified potential issues or discrepancies in medication orders and worked with pharmacists to resolve them quickly.
- Assisted pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Implemented system for tracking expired medications to support pharmacy compliance with regulations.
- Contributed to team meetings with ideas for improving workflow and patient service.
- Conducted routine checks of pharmaceutical stocks to support quality control.
- Provided critical support during emergency situations by quickly gathering required medications.
Education
Bachelor of Arts - Journalism And Mass Communication
High School Diploma
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Medication dispensing
Patient confidentiality
Prescription filling
Supply restocking
Pharmacy ethics
Drug inventory control
Pharmaceutical calculations
Drug safety
Stocking shelves
Pharmacy software proficiency
Compounding techniques
Aseptic techniques
Staff development
Operations support
Troubleshooting malfunctioning equipment
Data entry
Team coordination
Certified pharmacy technician (cpht)
Resolving complaints
Employee training
Staff leadership
Medication documentation
Timeline
Pharmacy Technician
Emory Hospital
08.2012 - CurrentRead More
Florida Agricultural And Mechanical University
Bachelor of Arts from Journalism And Mass Communication
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Rickards High School
High School Diploma
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