Open To Work
Samuel Disamb
First Impression Staffing
Orlando,FL
Work Preference
Desired Job Title
ConciergeStudent Leader
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company Retreats
8
years of professional experience
3
Languages
Customer focused administrative professional with 3+ years of experience delivering exceptional service in high volume environments. Experienced coordinating with multiple departments, managing documentation, resolving customer concerns, and maintaining accurate records. Proficient in Microsoft Office and recognized for strong communication, organization, and problem solving skills. Seeking to leverage these strengths in a Patients Shipping Specialist role supporting patients throughout their healthcare journey.
Work History
Concierge
4 Years 6 Months- Deliver customer service to visitors daily while accurately documenting requests, coordinating with multiple departments, and resolving issues in a fast-paced environment
- Manage package deliveries, visitors access, and residents concerns simultaneously
- Maintain accurate records and documentation using property management software and Microsoft Office applications
- Coordinate with maintenance team, management, and third party vendors to resolve issues efficiently
- Maintain confidential records and documented interactions with accuracy while adhering to organization policies
- Respond to high volume of phone calls and in-person inquiries while meeting service expectations
Student Leader
1 Year- Created, edited, and designed different flyers
- Coordinated off-campus volunteer opportunities to enhance student engagement
- Maintained the volunteers' roster updated
- Helped organize on-campus events
- Provided student support regarding supply requests
- Assisted students through the phone and email
Education
Associate of Art - Information Technology
Bachelor of Science - Information Technology
Skills
Customer Service
Documentation
Microsoft Office
Problem Solving
Teamwork
Flexibility
Time management
Relational Databases
Strong work ethic
LANGUAGES
English
Full Professional
French
Native or Bilingual
Lingala
Native or Bilingual
AWARDS
President’s List: Spring 2018, Fall 2018, Spring 2019, Dean’s List: Summer 2018, McLoughlin Scholarship
Timeline
Concierge
First Impression Staffing
01.2022 - CurrentRead More
Student Leader
Student Development, Valencia College
01.2019 - 01.2020Read More
Valencia College
Associate of Art from Information Technology
Read More
University of Central Florida
Bachelor of Science from Information Technology
Read More