Samuel Dugan
New Caney,TX
Summary
Dynamic sales professional with a proven track record at Mr. Smoke Kingwood, excelling in customer service and cash handling. Leveraged problem-solving skills to enhance customer satisfaction and foster repeat business. Demonstrated teamwork and collaboration, achieving a 20% increase in customer retention. Adept at managing returns and exchanges, ensuring seamless operations and customer loyalty. Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
8
8
years of professional experience
Work History
Sales Associate
Mr. Smoke Kingwood
02.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Smokers Paradise
11.2020 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Tattoo Artist/Business Owner
Asylum Dreams
09.2019 - 03.2020
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
Tattoo Artist
Orion Tattoo
06.2017 - 11.2019
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
Education
GED -
Lee College
Baytown, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Conflict resolution
Timeline
Sales Associate
Mr. Smoke Kingwood
02.2021 - Current
Sales Associate
Smokers Paradise
11.2020 - 01.2022
Tattoo Artist/Business Owner
Asylum Dreams
09.2019 - 03.2020
Tattoo Artist
Orion Tattoo
06.2017 - 11.2019
GED -
Lee College
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