Samuel Ferguson
Jacksonville
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Specialist
Manpower - Supplemental Healthcare
06.2024 - 03.2025
- Communicated via phone, email, Microsoft Teams, and text.
- Work on a team to assure correct billing practices between travel nurses and healthcare providers.
- Provide Exceptional Customer Service
- Document and respond to client and coworkers, manage multiple projects to recover multiple thousands of dollars.
- Participated in financial audits related to accounts receivable.
- Investigated any discrepancies between invoices and purchase orders prior to processing payments.
- Generated, mailed and monitored invoices.
Garden Associate
Turner ACE Hardware - Marsh Landing
01.2024 - 06.2024
- Provide Exceptional Customer Service
- Plan for and execute inventory maintenance
- Daily operations of receive plants and other gardening products
- Maintaining the area of operation by consistent cleaning and dealing with customers to make sure that their needs are taken care of in a timely and professional manner.
Chief Operations Officer
Under Pressure Pros, LLC
08.2019 - 08.2023
- Provide Exceptional Customer Service
- Recruit help for large jobs on a part-time basis
- Daily operation of pressure washing and cleaning business including all the organizational demands as well management of office.
- Maintaining the operation of all equipment and dealing with customers to make sure that their needs are taken care of in a timely and professional manner.
- Working with budgets and tax professionals to make sure that all finances are completed in an ethical way as to make sure that the business operations are God honoring.
Systems Administrator
The Church of Eleven22
08.2018 - 09.2021
- Provide IT support and internal client service in the execution of large scale COE22 events
- Understand needs of users as they relate to current systems, software, and processes
- Ensure the consistency and maintainability of existing applications while considering the need and impact of new solutions
- Identify and resolve issues arising with current and newly implemented systems and applications
- Provide Tier 1 support to staff through identification, diagnosis and resolution
- Office 365 administration and support for internal users
- Communicate effectively to both technical and non-technical staff
IT Director
University Christian School
08.2014 - 08.2018
- Provide technical service to administrators, teacher, parents, students
- Served in the capacity of IT Director/Administrator to the staff and a teacher to High & Lower School students
- Manage budgets, inventory, and users through IT strategies.
Education
Master of Arts - Christian Ministry, cognate Biblical Leadership
Liberty Baptist Theological Seminary
Online, Lynchburg VA12.2015
Bachelor of Science - Religion (elective focus of pastoral leadership/youth)
Liberty University
Online, Lynchburg, VA08.2013
Basic Training - Ammunition Specialist
Fort Jackson
Columbia, SC01.1998
High School Diploma -
Ed White Senior High School
Jacksonville, FL01.1986
Advanced Training - Ammunition Specialist
Redstone Arsenal
Huntsville, ALSkills
- IT and computer skills
- Personal computing
- Server management
- Mobile device support
- Pastoral care and counseling
- Business and office management
- Administrative organization
- Office 365 proficiency
- Windows and Mac OS expertise
- Customer service and support
- Invoice processing
- Team collaboration
- Discrepancy investigation
- Conflict resolution
- Effective communication
- Attention to detail
- Data entry
- Problem-solving
References
References available upon request.
Timeline
Accounts Receivable Specialist
Manpower - Supplemental Healthcare
06.2024 - 03.2025
Garden Associate
Turner ACE Hardware - Marsh Landing
01.2024 - 06.2024
Chief Operations Officer
Under Pressure Pros, LLC
08.2019 - 08.2023
Systems Administrator
The Church of Eleven22
08.2018 - 09.2021
IT Director
University Christian School
08.2014 - 08.2018
Master of Arts - Christian Ministry, cognate Biblical Leadership
Liberty Baptist Theological Seminary
Bachelor of Science - Religion (elective focus of pastoral leadership/youth)
Liberty University
Basic Training - Ammunition Specialist
Fort Jackson
High School Diploma -
Ed White Senior High School
Advanced Training - Ammunition Specialist
Redstone Arsenal
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