Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Fox

College Park,MD

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. I'm a hard working individual, willing to learn at any moment to improve myself for the sake of myself as an employee and for the sake of my company. I look forward to working with you, and meeting you soon!

Overview

3
3
years of professional experience

Work History

Sales Associate

Sunglass Hut
11.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cashier/Sales Associate

Taco Bell
05.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
  • Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
  • Promoted upselling opportunities to increase overall revenue while catering to customer needs.
  • Coordinated with other team members during shift transitions to maintain a seamless flow of service for customers at the drive-thru window.
  • Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.

Cashier/Sales Associate

Dollar General
05.2021 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Team Member

Arby's
03.2021 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Bachelor of Arts - History - Honors Program

University of Maryland - College Park
College Park, MD
05.2026

High School Diploma -

North Caroline High School
Ridgely, MD
05.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling

Timeline

Sales Associate

Sunglass Hut
11.2023 - 01.2024

Cashier/Sales Associate

Taco Bell
05.2023 - 09.2023

Cashier/Sales Associate

Dollar General
05.2021 - 01.2023

Team Member

Arby's
03.2021 - 05.2022

Bachelor of Arts - History - Honors Program

University of Maryland - College Park

High School Diploma -

North Caroline High School

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Samuel Fox