I try my hardest to be the best I can be when working and try to do my work as quickly and professionally as possible. I enjoy working with others and enjoy helping people with any assistance they need. Most of the time when I am working with customers and employees i try to reach their expectations and assess the conversation as kind and friendly as possible.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Greeter
Burlington
Hoffman Estates, Illinois
04.2022 - 10.2024
Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
Assisted customers in finding desired items on shelves or through catalogs.
Answered customer inquiries about merchandise and services.
Organized displays to attractively showcase products.
Provided support with loading purchased items into vehicles for customers as needed.
Monitored customer activity in order to detect potential theft or safety hazards.
Reported any suspicious behavior or incidents immediately to management.
Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
Helped keep entryway and front line clean, organized and fully stocked with inventory.
Offered customer support by directing to designated locations and connecting with specific personnel.
Observed customers coming and going to protect store assets.
Assisted with security procedures by validating purchases against receipts.
House Cleaner
Marriott
Hoffman Estates, Illinois
06.2023 - 08.2024
Transported trash bags to designated outdoor receptacles for disposal.
Maintained supplies such as paper towels, toilet tissue, soaps.
Emptied wastebaskets and replaced liners.
Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Maintained and organized cleaning supplies stock.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Education
High School Diploma -
Dundee Crown High School
1500 Kings Rd, Carpentersville
05-2024
Skills
Guest Relations
Memory retention
Reliability and punctuality
Body Language Awareness
Welcoming demeanor
[Language] Fluency
Conflict Mediation
Sense of Humor
Attention to Detail
Customer Service
Active Listening
Task Prioritization
Reliability
Security awareness
Affiliations
worked in theater for 2 years in high school as a light technician, assisted viewers with seating and locating things like pamphlets and bathrooms when i was in the area