Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Samuel Guerra

Guilford,CT

Summary

Adept Systems Administrator with a proven track record at CortiCare, enhancing system efficiency through meticulous software upgrades and installations. Specializes in end-user training and data security, showcasing a blend of technical prowess and interpersonal skills. Achieved significant operational readiness, underlining a commitment to excellence and results.

Overview

5
5
years of professional experience

Work History

Systems Administrator

CortiCare
01.2024 - Current
  • Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
  • Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
  • Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
  • Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed
  • Perform routine and scheduled audits of all systems, including backups

Information Technology Associate

CortiCare
10.2022 - 01.2024
  • Troubleshoot Ambulatory and OnSite EEG Equipment
  • Document inbound and outbound hardware inventories
  • Repair and prepare laptops, tablets, monitors and other related items
  • Load software and configure equipment for field usage
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems

Club Onboarding Specialist

Connecticut Junior Soccer Association
01.2020 - 09.2022

Assisting Clubs in choosing the correct version of Sports Connect

Maintenance of US Soccer Connect(USSC)

Setup and Administration of CJSA-Specific Events

Technology Administration

  • Maintenance of CJSA Servers: File, Print, and Domain Controllers
  • Domain Management, including Main Domain, Staging, Registration, and log in

Subdomains

  • Phone System administration of the Comcast Business VOIP System
  • System Security: Using Comcast Business Security Edge to check for Threats and Vulnerabilities

Skills

  • Program installations
  • End-User Training
  • Data Security
  • System Upgrades
  • Microsoft Office Suite
  • Technical Support
  • Hardware troubleshooting
  • Help Desk Software

Accomplishments

Eagle Scout, December 2012

Vigil Honor Order of the Arrow, Boy Scouts of America, June 2016

Timeline

Systems Administrator

CortiCare
01.2024 - Current

Information Technology Associate

CortiCare
10.2022 - 01.2024

Club Onboarding Specialist

Connecticut Junior Soccer Association
01.2020 - 09.2022
Samuel Guerra